Consumer Reports released a computer durability report that took nearly three years to complete between 2014 and 2017, with 90,000 users.
The company found that 25 percent of Microsoft’s Surface users had problems after two years of buying their computers, such as the machine automatically shutting down, the system not responding, or the screen stops responding.
The company itself has advised users to purchase these computers. But returned after the study to withdraw the credit confirmed that these problems make Microsoft computers most vulnerable to problems after only two years of purchase, unlike other computers from the production of Samsung or HP HP.
Microsoft has officially responded to these allegations, recalling that they are not entirely true, that the user should not take them into account as they always seek to improve the quality and technologies of different servers.