Uber has launched a new application update that adds instant text chat between the driver and passenger, a company spokesman told TechCrunch.
The passenger can press a conversation button and send messages to the driver who will be able to hear them automatically. Uber provides a text-to-speech tool for not disturbing or interrupting the driver while driving.
This feature increases privacy in general, as the passenger could contact the driver or send an SMS. But thanks to instant in-app talks, this can be avoided first, and savings second, so that the number remains secret after the flight ends.
A spokesman for the company said that many stories related to people who traveled to second countries and while they were at the airport could not contact the driver because there was no balance in their account. Therefore, thanks to the new feature can be connected to any Internet and exchange messages with the driver.