Apple has refused to compensate an Australian woman who was awakened by the sound of a Beats headphone explosion in her face on board while on a trip from Beijing to Melbourne, according to the Australian news site Adelaide Now.
Apple confirms that it has already investigated the details of the incident, which proved that one of the batteries from a third party companies was the cause of the explosion.
Knowing the model Beats headphone concerned of the old models that were released in 2014 and requiring additional batteries to work, while the woman said that she did not want to mention her name, she was very disappointed about the decision made by Apple, and said that there is no headset on Place batteries or on the cover Any clarification about the type of batteries that users must purchase.
Although the damage to a large woman caused the burning of her face and part of her hands, she confirmed that all she was seeking was compensation for the headset and the clothes she was wearing only.
This is not the first time there are problems with Beats speakers. In 2015, Apple called Pill XL headphones because of reports of high temperature rise and the risk of ignition in very rare cases.
After the explosion of the headset in front of the Australian woman, the Australian Transport Safety Office issued a warning to aircraft passengers to leave the battery-powered devices stored unless they are in use, although it is not clear whether these instructions would prevent the explosion in this case or not.